Spoke LMS: The 9-Time Winner

 

We’re proud to announce The Craig Weiss Group has named Unboxed’s Spoke LMS as the #1 LMS for Consumer Goods for 2019, #5 in their Top Nine LMSs for the United States. And the #11 LMS in 2019. The Craig Weiss Group continuously monitors the training marketplace for the best providers and services, and we are pleased to receive such an honor.

Spoke has previously been the recipient of numerous awards and recognition over the past few years for its modern, intuitive user interface, and social, blended learning capabilities. These awards include:

•  2018 Top 50 LMS, The Craig Weiss Group

•  2018 Training Industry names Spoke to its 2018 LMS Watch List

•  2017 Top 50 LMS, The Craig Weiss Group

•  2017 Training Industry names Spoke to its 2017 LMS Watch List

•  2016 Top 50 LMS, eLearning 24/7

•  #2, Gamification

•  #3, Social Learning

•  2015 Top 50 LMS, eLearning 24/7

•  #5, Social Learning

•  #8, Next-Gen LMS

 

Spoke has also been a part of the blended learning strategy that won Spoke client, Ultraceuticals a 2017 Platinum LearnX Award and helped Xfinity Mobile see results like, 5.5x increase in course completion and 2x more user engagement.

 

Word around the street about Spoke:

The Senior Vice President of Comcast said, “Spoke has led to increased performance for every team member. They connect with each other in the Community, and tell me they can’t wait for more training to earn more coins.”

Another client representative from BH Media Group said, “I have to tell you how grateful I am for Spoke’s user-friendliness. It makes my job a lot easier! Thanks for all your hard work in making this a positive experience!”

We want to thank our clients, who provide the user feedback we need to help us continually improve our Spoke platform. An additional thanks goes to our hardworking Unboxed team members; they continue to raise the bar.

About The Craig Weiss Group

Providing consulting and advising services, The Craig Weiss Group analyzes the effectiveness of various e-learning platforms for buyers and suppliers.

About Spoke LMS

Spoke is the modern social learning management system that connects training, communication, collaboration, and gamification to help you train, engage, and reward your teams. To learn more, watch our Meet Spoke video or request a demo.

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Spoke LMS: The 9-Time Winner

We’re proud to announce The Craig Weiss Group has named Unboxed’s Spoke LMS as the #1 LMS for Consumer Goods for 2019, #5 in their Top Nine LMSs for the United States. And the #11 LMS in 2019. The Craig Weiss Group continuously monitors the training marketplace for the best providers and services, and we are pleased to receive such an honor.

read more

What is an LMS?

An LMS is a technological platform to aid in the training and development of a business team. With features like anytime, anywhere training access, LMSs have become the standard in good training and development for sales teams the world over.

read more

What is an LMS?

If content is King, then the Queen is your Learning Management System (LMS). Without a robust Queen, your King is essentially inaccessible and powerless. An LMS is the gatekeeper to all that good content your team has built or wants to build. So what is an LMS, and what can it do for your company?

An LMS is a technological platform to aid in the training and development of a business team. With features like anytime, anywhere training access, LMSs have become the standard in good training and development for sales teams the world over.

They allow companies to track and manage key aspects of training, such as identifying areas of weakness and funneling just-in-time information to those in the field.

Though every LMS has different features, they universally have a space where business teams can access course content, take quizzes, and track a team member’s educational journey. So with the ubiquity of LMSs, how do you determine what you need?

 

Determining What You Need from an LMS

The biggest decision you can make in training is determining how that training will be delivered. LMSs offer you the option of anytime, anywhere course access, which is critical for on-the-go sales teams. Figuring this out is simple. What’s not simple is being confronted with all the bells and whistles of various LMSs and not knowing what you really need. Here’s a step-by-step guide to help you determine what will be most useful to your team:

1. Look at your business goals. That’s right, every aspect of your training should roll up to your business goals, and that includes what features you have in your LMS. If your LMS isn’t collecting the data you need to track whether your team is meeting goals, then it’s not fulfilling your mission. In fact, it’ll feel like your LMS is consistently coming up short because it is.

2. Look at your training needs. Who will you be training? How many people will be training? What departments? Will you be primarily focusing on in-person training, and using the LMS platform for testing and sustainment? Will all learning go through the LMS? Are there webinar components to be tracked? Will you track attendance, quiz grades, and pass/fail rates? There’s a lot to consider. If you answer these questions up front, your search will be laser focused.

3. Examine the features of various LMSs. That’s right, take a good, long look at the different features of various LMSs like Spoke. You will find nuances in how quizzes can be scored, reporting features, and in pricing. Align your training needs with the features of the LMS you ultimately choose, so you can maximize your company’s training efforts.

4. Consider customer service. If you’re looking for a platform that will be managed outside your company, you need to strongly consider customer service. There is nothing more frustrating than when you need help meeting a reporting deadline, and the hosting service is unavailable or slow to respond. We recommend being diligent and reading service reviews for each LMS service you are considering.

 

Meet Spoke®, the social LMS that makes training easy.

Everything you need, nothing you don’t.

Key Features

Using your business needs to guide you is important. There are some key features that we here at Unboxed feel are non-negotiables. Look for these features to set your team up for success:

1. Easy interface. If your team can’t quickly and easily find training, they will get discouraged. It’s often a challenge to find the time in our busy lives to take training, so make sure the LMS you choose makes sense, has a clean and simple user interface, and has clear instructions just in case a team member gets stuck.

2. Opportunities for social learning. Our brains are built for social interaction, hence why Facebook, Twitter, and Instagram permeate our lives. An LMS that doesn’t have social learning may not be able to meet the emotional needs of your learners and therefore could be less effective than an LMS like Spoke that builds in social learning.

3. We know you take your work seriously, and so do we. That’s why gamification can be important. Allowing learning to function more like a game, means that you have higher rates of engagement among your team members, and they learn the material better.

4. Robust data reporting. Data should be collected at the individual, the class, and the company level to get a snapshot of whether you are meeting your goals. For this reason, you should thoughtfully consider what you want from your data reporting allowing your company goals to drive what data you ask for from the LMS.

We know choosing an LMS is a big deal, that’s why we are here to help you discuss options. Finding the sweet spot for your team is a challenge, but we believe we can help you meet that challenge. Finding the right balance for your team is what it’s all about, and the right LMS can be the keys to your company’s learning kingdom.

Contact us now to learn more about Spoke and how Unboxed Training & Technology can help you meet your business goals for 2019 and beyond.

Share This Article

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Spoke LMS: The 9-Time Winner

We’re proud to announce The Craig Weiss Group has named Unboxed’s Spoke LMS as the #1 LMS for Consumer Goods for 2019, #5 in their Top Nine LMSs for the United States. And the #11 LMS in 2019. The Craig Weiss Group continuously monitors the training marketplace for the best providers and services, and we are pleased to receive such an honor.

read more

What is an LMS?

An LMS is a technological platform to aid in the training and development of a business team. With features like anytime, anywhere training access, LMSs have become the standard in good training and development for sales teams the world over.

read more

7 Tips to Delivering Multilingual Training to your Global Workforce

Is your company really a global company? If you’re not providing multilingual training (i.e. delivering training to employees in their native language), you may not be as global as you think. According to Forbes, a full 65% of those polled say that there is a language barrier between executives or managers and other workers. That’s huge. That means need-to-know information isn’t moving up or down the pipeline.

In a global economy where ex-pats move across international borders for work, language can be an enormous barrier, or an effective tool. Global competition means that as companies, we need to understand the global market for workers and provide effective training for each of them. One way to do this is to speak their language. Literally.

multilingual training LMS

Benefits of Multilingual Training

Ensuring your workers are trained in their native language has some great benefits—both for them and for your company as a whole:

Fewer Misinterpretations

There are jokes that just don’t translate. That inability to effectively translate doesn’t apply only to jokes though, it also applies to training. Providing native tongue training allows workers to understand the nuances as well as the important points, increasing trainee success and confidence once they are out in the field.

Increased Efficiency and Effectiveness

Workers who know what’s expected of them and when it’s expected, can better gauge their workflow. Part of efficiency is understanding processes and performance expectations. Why not provide that information in a way that all employees can confidently engage with? And part of effectiveness is ensuring workers fully understand their job description. Providing multilingual training is one way companies can support efficiency and effectiveness among their employees.

Increased Engagement

Using native language training allows learners’ brains to focus on content rather than interpretation. When students have to think about content in a non-native way and translate it to their mother tongue, there is more room for translation error. There is also a problem with cognitive load. So much of our finite brain space is taken up by translation, that training takes a literal back seat. Great training reduces cognitive load as much as possible.

Increased Safety

OSHA says 25% of workplace injuries have language barriers as a contributing factor. Not fully understanding training is the first line of misunderstanding and can cost companies dearly. If workers do not fully understand how to keep themselves and others safe, how can they be expected to fully implement a safety training program built around the premise of keeping everyone safe? It can’t happen.

 

Getting Started with Multilingual Training

So, how can your company get started with multilinguistic training?

Ideally, workers would be trained in their native tongue, on every issue. Certainly this could be quite an investment for multilingual companies who do not have a paid interpreter or whose workforce is diverse enough to speak more than two or three different languages.

However, there are a few things we can do to enhance our training, reduce cognitive load, and provide better outcomes for each of our workers. What can we do?

  1. Know your audience. Who are you training? What languages do they speak? Being sensitive to your learners means respecting, not only their culture, but also their language. Keep this in mind as you build training and you’ll start moving toward a positive experience for learners and increasing learner engagement and retention.
  2. Harness technology to create a Multilanguage platform. Our learning management system, Spoke, now speaks 9 languages. We have found that when your content and technology speak the right languages, you have a win-win situation. It’s good for the learner and good for the business.
  3. Start simple. You might have to explain simple phrases, but those explanations will help learners dive deeper and get more meaning out of your training. So make sure to explain and define key phrases or jargon for your industry. Even better if you continuously check in with learners throughout the training to see if they need simplified explanations as you take a deeper dive into content.
  4. Provide training in native languages for all of your employees. We know this is a tall order and a big challenge. Sometimes the keys to the multilinguistic kingdom reside in subtitles. Adding subtitles can offer students the clarity and nuance they need to fully understand content and to build their confidence.
  5. Provide supporting materials in various languages. Best practice means you meet learners where they are. Providing supporting materials in a variety of languages can foster learning and retention. This may take the form of translating job aides, or linking to multilingual resources on the web. These supports can help bolster key nuances that may otherwise be missed.
  6. Reflect the nationalities of your audience. We all want to see people who look like us. That helps us to identify with the message and makes us feel the required skills are attainable. In an effort to help foster these feelings among learners, it’s important to use images of actors who look and sound like your trainees. For video this means hiring actors who reflect your workforce.
  7. Use demonstrations and real-life action to show learners what you want them to learn. Action is the first mode of communication when people do not have a common language. Demonstrations can fill in the gaps if you cannot provide multi-language training.

Recognizing the need for training in multiple languages can be daunting. Often companies know the need exists, but have no idea how to address it. Considering that 84% of people polled agree that that workers are more productive with managers who can speak with them effectively in their native tongue, mother tongue training becomes ever more important. It allows your team to get the nuances of sales procedures, work processes, rights and responsibilities, or HR policies—whatever you want them to know.

We Can Help

At Unboxed Technology, we partner with companies who wish to provide globalized content and technology experiences for their workers, to increase efficiency and maximize their talent. If multilingual training is developed and posted in our learning management system, Spoke, your team could experience fully immersed, native tongue training. Your company can tap into the cultural knowledge, intelligence, creative thinking, and insight of your full team using Spoke, and that is the sweetest interpretation of all.