Ultraceuticals Wins Platinum LearnX Award with Spoke®

We’re so excited to announce our client Ultraceuticals has won the prestigious Platinum LearnX Award for Best Blended Learning Model. Heather Vounnou, Ultraceuticals Global Education Innovator, officially accepted the honor at the LearnX Live 2017 Award Show in September.

In 2016 Ultraceuticals launched its UltraAcademy, a learning platform for skincare technicians, nurses, and doctors across Australia and New Zealand who prescribe and use Ultraceuticals products in their clinics and skincare centers. UltraAcademy’s blended model includes a series of baseline prerequisites, online workshops, short microlearning modules, in-person training, and an impressive rewards and recognition program.

When Vounnou was developing the strategy behind UltraAcademy, she knew she needed a learning management system with a modern, beautiful user interface to help her train, engage, and reward students. She also wanted exceptional customer support. She selected Spoke® as her LMS of choice.

“[Spoke Account Manager] Kiersten Hoffman was amazing. I never felt like she was telling me ‘Here’s the template, give us what we need.’ Her customer service was extraordinary,” said Vounnou. Vounnou was also impressed with Spoke’s constant innovation and upgrades based on client feedback, and features such as prerequisites, gamification, and news.

Since the launch of UltraAcademy, the blended learning model continues to receive 5-star ratings from the 2300+ students enrolled in the program across Australia and New Zealand.

“I look forward to working on the ongoing evolution of the UltraAcademy, striving to ensure that we continue to meet the demands of skin technicians, nurses, and doctors both within and beyond the borders of Australia and New Zealand,” Vounnou said.

“Working with Heather [Vounnou] has been a joy because of her intelligent feedback on our platform. Working with Ultraceuticals has helped us continue to innovate by challenging us to improve the way Spoke delivers training and ultimately helps people learn,” said Hoffman.

About the LearnX Impact Awards

The LearnX Impact Awards recognize and reward individuals, teams, and organizations who have used learning and supporting technologies to deliver value and significantly impact employee performance and business results. Previous winners of the Best Blended Learning Model category include Harvard Business School, National Australia Bank (NAB), and Medibank.

About Ultraceuticals

Ultraceuticals is the leading Australian Cosmeceutical skincare brand offering professional-grade products and in-clinic treatments, formulated to address major skin concerns such as ageing, pigmentation and acne to give customers their best-ever skin.

Meet Spoke®

Spoke is the modern social learning management system that connects training, communication, collaboration, and gamification to help you train, engage, and reward your teams. To learn more, watch our Meet Spoke video or request a demo.

Unboxed Recognized As a Top Sales Training Company in 2017

We’re very excited to announce we’ve been recognized as one of Selling Power’s top sales training companies in 2017. Each year, Selling Power identifies its top sales training companies based on depth and breadth of training offered, innovation, contributions to the sales-training market, and strength of client satisfaction.

Selling Power Top 20 Sales Training Companies 2017

We participated for the first time this year, and we were awarded Honorable Mention. It’s an honor to be recognized alongside top sales training companies such as Sandler Training, Action Selling, and Sales Performance International. There are hundreds of sales training companies in this competitive, crowded space—and we’re thrilled to have Selling Power shine a spotlight on our innovative approach. This recognition comes after Training Industry also put Unboxed on their 2017 Sales Training Companies Watch List.

Some of the sales training results we’re most proud of include:

  • an increase in YOY sales (up to 60%!)
  • an employee productivity (up to 40%)

As a strategic partner, we help our clients modernize their sales training with short, personalized, engaging content that gets results. We’ve learned great training doesn’t come from a box—it’s custom-built for companies who have unique challenges to conquer.

Selling Power Top Sales Training Company 2017

Unlike many traditional off-the-shelf providers, we offer a smart mix of training and technology to support the entire sales training journey—from onboarding to leadership. Our technology solutions include Spoke®, the social learning platform that bridges the gap between training and communications; and Advisor, a guided selling tool that makes needs-based recommendations and explains complex products and services using interactive demos.

Brian LeachBrian Leach, Unboxed President and CEO, said:

“Our custom-built approach to sales training is tailored to each client’s business strategy. We work closely with stakeholders to develop a behavior model that makes it easier for managers to coach behaviors and develop their sales team. Unlike a lot of the off-the-shelf sales training out there, the content is real, contextual, and engaging. We also support sales teams with our mobile-friendly sales training platform, Spoke®, and our guided selling tool Advisor, which helps customers engage with complex products and services. Thank you, Selling Power, for recognizing our work.”


Rick LloydRick Lloyd, Vice President of Sales and Client Services, added:

“We’re honored to be recognized by Selling Power, and we know client satisfaction is the best measure of our success. Our approach to achieving consistent and outstanding client service is reflective of our unique company core values: Respect, Excellence, Simplicity, and Trust. It’s also been a lot of fun modernizing training programs for some of the biggest brands in the United States. We’re excited and motivated to continue this great work.”

Want to see why our sales training has been recognized by Selling Power? Join us for a personalized demo.

Unboxed Named a 2016 Sales Training Company to Watch

2016 Sales Training Company Watch List Award

I’m thrilled to announce TrainingIndustry.com has selected Unboxed Technology for their 2016 Sales Training Company Watch List. TrainingIndustry.com continually monitors the training marketplace for the best providers of training services and technologies.

Companies selected for the list demonstrated excellence in many areas, including:

  • Innovative Approach
  • New or Re-Launched Practices
  • Targeted Service Offering
  • Quality of Initial Clients
  • Solutions Focused on Specific Market Vertical

These organizations have the expertise and capabilities to enable improvement in an organization’s sales performance.

“Sales training continues to be a critical driver of business performance, and organizations on this year’s Sales Training Watch List are some of the most promising entrants and mainstays in the sales training market,” said Ken Taylor, president, Training Industry, Inc. “These organizations have the expertise and capabilities to enable improvement in an organization’s sales performance.”

The Sales Training Watch List companies have demonstrated that they have the products and services necessary to positively effect and promote consistent sales-driven behaviors.

“Having well-trained and impactful sales teams is at the core of any successful business,” said Doug Harward, CEO, Training Industry, Inc. “The Sales Training Watch List companies have demonstrated that they have the products and services necessary to positively effect and promote consistent sales-driven behaviors.”

Hats off to our incredible team, clients, friends, and family for helping us achieve this recognition.

Contact us to see examples of our sales training and sales enablement solutions.

About Training Industry, Inc.

TrainingIndustry.com spotlights the latest news, articles, case studies and best practices within the training industry, and publishes annual Top 20 and Watch List reports covering many sectors of interest to the corporate training function. Our focus is on helping dedicated businesses and training professionals get the information, insight and tools needed to more effectively manage the business of learning.

Spoke Named A Top 10 Learning Management System in 2016

2016 LMS logoThe team is excited to announce Spoke® was named as a top 10 learning management system for 2016 in eLearning 24/7’s annual Top 50 LMS report. Of the 690 systems reviewed, Spoke ranked #10 overall (up from #29 in 2015), #3 in the social LMS category (up two spots from 2015), and debuted at #2 in the gamification LMS category.

eLearning 24/7 is a consulting firm run by industry influencer Craig Weiss. In the LMS rankings report, Craig evaluates vendors based on criteria like usability (for both learners and admins), security, support and service, and how “feature-forward” the learning management system is.

“Gamification. Social. Courses. It offers a fun UI. The admin side is solid—more streamlined than anything else.”
–Craig Weiss, eLearning 24/7

“Spoke is really a brilliant representation of the collective genius of our team, from a simple, intuitive UI to enterprise-level software engineering,” says Dave Romero, our chief product officer. “It strikes the perfect balance of technology and human-centered design to create a learning experience people love.”

“It’s exciting to be recognized in the market but we’re not stopping to smell the roses,” says Tyler Longest, our product manager for Spoke.

“Effective training is crucial for organizations to be successful and we can’t afford to stagnate. We maintain a sense of urgency and aim to continuously improve the platform. We partner with our clients and challenge ourselves to identify and solve problems so that we can deliver more value week over week. We’ve learned a lot over the past couple of years and have big plans for 2016.”

Want to see what makes Spoke a top 10 learning management system? Contact our Spokes-people to schedule a demo!

Animated Video Markets Digital Agency’s Marketing Savvy

Digital marketing agency Create Digital needed a simple, compelling way to explain how they help brands use social media to engage customers and drive measurable results. One award-winning animation later, Create Digital showcases their creative chops and business acumen—and they do it in one minute flat.


Create Digital logoCreate Digital is a full service digital marketing firm based out of Richmond, Virginia. Create Digital began because they saw a need in the marketplace for social marketing that connects the dots between brands and people and clearly shows how social media activity impacts business results. They’ve partnered with companies like Capital One, Conde Nast, Carnegie Hall, Dominion Power, Hamilton Beach, Ralph Lauren, and Verizon FiOS.


Navigating social media is complex and nuanced, and there are a lot of players in the digital marketing arena. “Our work can be hard to explain to people who aren’t as active in the digital space. We needed a quick, visual way to explain challenges businesses face when implementing social media plans, plus convey the value of our approach to social. It was critical to show complex concepts in a simple and engaging way,” said Kendall Morris, Founder and CEO of Create Digital.


They’re a great team of creative problem solvers focused on true business objectives.

After our discovery session with Create Digital, we recommended an animation—a high-impact, attention-grabbing medium perfectly suited for storytelling and social sharing. Following our discovery work, the Unboxed and Create Digital teams worked together closely through scripting, storyboarding, and final production.

“Unboxed is a joy to work with,” Morris shared. “The team was very collaborative and responded to feedback in a timely manner. Unboxed exceeded our expectations and did so under a very tight deadline. They’re a great team of creative problem solvers focused on true business objectives.”


Create Digital’s animation is compelling, visually appealing, and concise. “The animation uses humor, fast-paced images, and a visual design that suited our brand perfectly.” And, in a world where every second matters, they tell their story in a minute.


Very well crafted and executed animation that worked within a limited amount of time to convey a strong message. It was both delightful to watch and highly communicative, while staying whimsical and fun.

The animation has been a hit. “We’ve received very positive feedback from clients, other agencies, and job candidates. We’ve heard the animation helped them better understand the complexities of our work and what makes Create Digital unique among our competitors,” Morris shared.

The animation is also an award winner. At AIGA Richmond’s GRADE7 design competition, the animation took home Best in Category—Large Business, Web and Interactive and Best in Show. GRADE7 judge Mitch Goldstein commented, “Very well crafted and executed animation that worked within a limited amount of time to convey a strong message. It was both delightful to watch and highly communicative, while staying whimsical and fun. Work like this can be flat and devoid of soul, but feeling the humanity in this piece went a long way to our decision [for Best in Show].”