Unboxed Awarded 2019 Top Workplace

Unboxed Training & Technology has been awarded a Top Workplaces 2019 honor by The Richmond Times-Dispatch. The list is based solely on employee feedback gathered through a third-party survey administered by research partner Energage, LLC, a leading provider of technology-based employee engagement tools. The anonymous survey measures several aspects of workplace culture, including alignment, execution, and connection, just to name a few.

“Top Workplaces is more than just recognition,” said Doug Claffey, CEO of Energage. “Our research shows organizations that earn the award attract better talent, experience lower turnover, and are better equipped to deliver bottom-line results. Their leaders prioritize and carefully craft a healthy workplace culture that supports employee engagement.”

Brian Leach, CEO and Co-Founder of Unboxed noted, “When Dave Romero and I founded Unboxed Technology in 2009, we wanted to create an extraordinary culture to allow our passions to thrive and our dreams to become reality. We did this for all the people who use (or will use) our products and for our team members. Our extraordinary team defines the personality and strength of Unboxed. We’re so honored to be on this journey together and to be awarded as a Top Workplace in Richmond!”

 

About Unboxed Training & Technology

Headquartered in Richmond, VA., Unboxed is a leading provider of training and technology solutions that help workforces from start-ups to Fortune 50 achieve results like increases in: sales, employee productivity, and speed to competency.

Learn why Unboxed’s people and solutions are not only different but make a difference.

 

Unboxed-team

 

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Spoke LMS: The 9-Time Winner

 

We’re proud to announce The Craig Weiss Group has named Unboxed’s Spoke LMS as the #1 LMS for Consumer Goods for 2019, #5 in their Top Nine LMSs for the United States. And the #11 LMS in 2019. The Craig Weiss Group continuously monitors the training marketplace for the best providers and services, and we are pleased to receive such an honor.

Spoke has previously been the recipient of numerous awards and recognition over the past few years for its modern, intuitive user interface, and social, blended learning capabilities. These awards include:

•  2018 Top 50 LMS, The Craig Weiss Group

•  2018 Training Industry names Spoke to its 2018 LMS Watch List

•  2017 Top 50 LMS, The Craig Weiss Group

•  2017 Training Industry names Spoke to its 2017 LMS Watch List

•  2016 Top 50 LMS, eLearning 24/7

•  #2, Gamification

•  #3, Social Learning

•  2015 Top 50 LMS, eLearning 24/7

•  #5, Social Learning

•  #8, Next-Gen LMS

 

Spoke has also been a part of the blended learning strategy that won Spoke client, Ultraceuticals a 2017 Platinum LearnX Award and helped Xfinity Mobile see results like, 5.5x increase in course completion and 2x more user engagement.

 

Word around the street about Spoke:

The Senior Vice President of Comcast said, “Spoke has led to increased performance for every team member. They connect with each other in the Community, and tell me they can’t wait for more training to earn more coins.”

Another client representative from BH Media Group said, “I have to tell you how grateful I am for Spoke’s user-friendliness. It makes my job a lot easier! Thanks for all your hard work in making this a positive experience!”

We want to thank our clients, who provide the user feedback we need to help us continually improve our Spoke platform. An additional thanks goes to our hardworking Unboxed team members; they continue to raise the bar.

About The Craig Weiss Group

Providing consulting and advising services, The Craig Weiss Group analyzes the effectiveness of various e-learning platforms for buyers and suppliers.

About Spoke LMS

Spoke is the modern social learning management system that connects training, communication, collaboration, and gamification to help you train, engage, and reward your teams. To learn more, watch our Meet Spoke video or request a demo.

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Spoke LMS: The 9-Time Winner

We’re proud to announce The Craig Weiss Group has named Unboxed’s Spoke LMS as the #1 LMS for Consumer Goods for 2019, #5 in their Top Nine LMSs for the United States. And the #11 LMS in 2019. The Craig Weiss Group continuously monitors the training marketplace for the best providers and services, and we are pleased to receive such an honor.

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Spoke Wins Two 2017 Brandon Hall Group Excellence Awards

We’re thrilled to announce Spoke, our next-generation social LMS, won two highly-coveted 2017 Brandon Hall Group Excellence Awards in Technology, including:

  • Gold for Best Advance in Rewards and Recognition Technology, and
  • Bronze for Best Advance in Learning Management Technology.

Brandon Hall awards

The awards recognize two innovative features we added to Spoke in 2017 – Spoke News and Spoke Rewards.

Enterprise organizations using Spoke have measured a 5X increase in training completion and a 2.5X increase in non-required activity since introducing these two new features.

Spoke News

Spoke News helps training leaders improve the execution of training initiatives by using targeted and engaging news articles, notifications, and email newsletters to announce new training content, share company updates, and keep their teams in the know.

Spoke-new-homepage

Spoke Rewards

Spoke Rewards allows employees to earn and redeem Spoke Coins for real-world rewards for completing their assigned training.

Brian Leach“We’re thrilled to add these awards to our growing trophy case,” said Brian Leach, Unboxed’s CEO. “Brandon Hall has long been viewed as the industry experts when it comes to researching the human capital management space, and it’s exciting to receive their recognition for the success our clients are experiencing using our innovative training and technology.”

“Brandon Hall has long been viewed as the industry experts when it comes to researching the human capital management space, and it’s exciting to receive their recognition for the success our clients are experiencing using our innovative training and technology.”

“Human capital management is evolving faster than at any time in its history, and it is powered by innovative technology developed and implemented by organizations big and small,” said Rachel Cooke, Chief Operating Officer of Brandon Hall Group and head of the awards program. “The technology innovators who won Excellence Awards this year were focused on providing users with a better overall experience. That is what our research says employers want, and our award winners are leading the way.”

Mike Cooke, Chief Executive Officer of Brandon Hall Group, said, “Our technology award winners are truly outstanding and set a high bar for others. We have learned a great deal from what they have accomplished. The awards programs supplement our quantitative research in providing our team with unique insights to share with our members and clients.”

A panel of veteran, independent senior industry experts, and Brandon Hall Group senior analysts and executives evaluated award entries based upon the following criteria:

  • Product: What was the product’s breakthrough innovation?
  • Unique differentiators: What makes the product unique and how does it differ from any competing products?
  • Value proposition: What problem does the product solve and/or what need does this product address?
  • Measurable results: What are the benefits customers can expect to experience as a result of using this product?

Meet Spoke

Want to get a personal tour of Spoke News, Spoke Rewards, and everything else that makes Spoke a next-generation LMS, reach out!

About Brandon Hall Group, Inc.

With more than 10,000 clients globally and 25 years of delivering world class research and advisory services, Brandon Hall Group is the most well-known and established research organization in the performance improvement industry. We conduct research that drives performance, and provides strategic insights for executives and practitioners responsible for growth and business results.

Brandon Hall Group has an extensive repository of thought leadership, research and expertise in Learning and Development, Talent Management, Leadership Development, Talent Acquisition and Human Resources. At the core of our offerings is a Membership Program that Empowers Excellence Through Content, Collaboration and Community. Our members have access to research that helps them make the right decisions about people, processes, and systems, combined with research-powered advisory services customized to their needs.

Training Industry Names Spoke® to Its 2017 LMS Watch List

2017-Training-Industry-Watch-List-Learning-Portal-LMS

We’re proud to announce Training Industry has named Unboxed’s Spoke® to its 2017 Learning Portal Companies Watch List. Training Industry continuously monitors the training marketplace for the best providers and services, and we’re honored to be considered one of the best.

According to Training Industry, the 2017 Learning Portal Companies Watch List is intended to help buyers of training services evaluate learning portal providers, representing emerging or unique strengths or capabilities.

Spoke has also received numerous awards and recognition over the past few years for its modern, intuitive user interface and social, blended learning capabilities. They include:

  • 2017 Top 50 LMS, The Craig Weiss Group
  • 2016 Top 50 LMS, eLearning 24/7
    • #2, Gamification
    • #3, Social Learning
  • 2015 Top 50 LMS, eLearning 24/7
    • #5, Social Learning
    • #8, Next-Gen LMS

Recently, Spoke was also part of the blended learning strategy that won Spoke client Ultraceuticals a 2017 Platinum LearnX Award.

Spoke Account Manager Kiersten Hoffman said:

It’s so exciting to see Spoke recognized. Our learning strategists, software engineers, and UI/UX designers work so hard to push the envelope and innovate continuously. It’s nice to see that hard work pay off!

“The companies selected for this year’s 2017 Learning Portal/LMS Companies Watch List are up-and-coming organizations making great strides in support of learning technologies,” said Lea Johnson, market research manager at Training Industry, Inc. “Through their work, organizations are able to create customized portals and learning systems for their employees to drive engagement and information retention.”

We want to thank our clients, who provide user feedback that helps us continually improve our Spoke platform; and our hardworking Unboxed team members, who continue to raise the bar.

 

About Training Industry, INC.

Training Industry serves as an expert resource for learning professionals seeking information about best practices and innovative approaches and create an environment for trust and information sharing among learning professionals, including those in the learning and development function, and experts from companies serving the training industry.

About SPOKE®

 

Spoke is the modern social learning management system that connects training, communication, collaboration, and gamification to help you train, engage, and reward your teams. To learn more, visit our Spoke LMS page or request a demo.

Ultraceuticals Launches Award-Winning UltraAcademy With Spoke®

Australia-based skincare company Ultraceuticals had plans to create the UltraAcademy, a scalable, blended learning hub for skincare technicians, nurses, and doctors. To complete the strategy, they needed a learning management system with intuitive, modern capabilities and a great support team. Ultraceuticals found what they were looking for in Spoke®, and the partnership led to Ultraceuticals winning a Platinum LearnX Impact Award for Best Blended Learning Model 2017.

Backstory

Ultraceuticals is the leading Australian cosmeceutical skincare brand offering professional-grade products and in-clinic treatments, formulated to address major skin concerns such as aging, pigmentation and acne to give customers healthy, beautiful skin.

Before the launch of UltraAcademy, Ultraceuticals flew trainers all over the country to educate students about Ultraceuticals products. Unfortunately, the two-day in-person workshops didn’t always energize people about the brand. Global Education Innovator Heather Vounnou described the learning experience as “death by PowerPoint.”

For Ultraceuticals, training engagement and retention of the material is critical. “If someone doesn’t know what they’re doing, they could really damage someone’s skin,” Vounnou explained.

Stakes were high, and she knew they could do better.

Opportunity

So, how could Ultraceuticals engage, certify, and reward skincare technicians, nurses, and doctors in a way that accommodated their busy schedules?

The blended approach Vounnou recommended began with baseline training that could be completed online in short bursts at medical clinics between client visits. Only after baseline training would Ultraceuticals’ students complete the two-day in-person workshops to apply what they learned from their online modules. And no more death by PowerPoint.

After their baseline training and initial in-person workshops, students would be able to unlock intermediate workshops and certify to become Ultraceuticals Experts.

To facilitate Ultraceuticals’ desired learning experience, Vounnou needed a learning platform that would be easy to navigate. “I couldn’t have one of these clunky, unattractive learning management systems that are out there,” she said.

“I couldn’t have one of these clunky, unattractive learning management systems that are out there,” she said.

So, a lynchpin of Vounnou’s strategy was identifying the right LMS for the UltraAcademy—the one-stop-shop to complete online training, participate in ongoing professional development, and hear about medical advances and Ultraceuticals product updates. It would be the place UltraAcademy administrators like Vounnou could track engagement and get learner feedback.

Partnership

Vounnou learned about Spoke® through online research. She was impressed with Spoke’s consistent innovation and upgrades based on client feedback, and features such as prerequisites, Spoke Rewards, and Spoke News.

After her research phase, Vounnou met the Spoke support team. She knew she’d found the right technology partner, one that could provide exceptional customer service and support UltraAcademy’s launch. “Out of all the companies I talked to [Spoke Account Manager] Kiersten never made me feel like I was just a number.”

“Out of all the companies I talked to [Spoke Account Manager] Kiersten never made me feel like I was just a number.”

Throughout each phase of UltraAcademy’s implementation—early analysis, data migration, configuration, testing, and launch—the Spoke support team collaborated with Ultraceuticals and guided Vounnou through the process.

“My Spoke Account Manager was amazing. I never felt like she was telling me ‘Here’s the template, give us what we need.’ Her customer service was extraordinary,” said Vounnou.

Solution

UltraAcademy launched in September 2016 and has over 1700 students across Australia and New Zealand. Plans to expand the availability of Ultraceuticals into other countries are underway.

sales training program - sales methodology

 

Thanks to the blended learning strategy behind UltraAcademy and Spoke’s intuitive LMS platform, engagement has increased exponentially. “In the online space, you can meet students where they are. They can complete training in between client appointments. You can do more with your budget. It’s also a better brand experience,” said Vounnou.

One learner, Kayla Gilligan of Katrina Skinworks, shared this feedback:

“Can I just say I love UltraAcademy? As a therapist working with Ultraceuticals [for nearly three years], you’d think you have the knowledge, and you do, to a degree, but the online learning just explains it in such a different way. Listening to something again and seeing it visually, you learn so much more from it.”

Vounnou loves the ability to measure training results with Spoke Reports. “The reporting is wonderful, particularly being able to pull transcripts for individual users,” she said. “I also love the monthly progress reports.”

Ultraceuticals regularly launches new microlearning videos and podcasts in Spoke to drive continuous learning and keep skincare technicians, nurses, and doctors engaged.

sales training program - sales methodology

They also use Spoke’s rewards and recognition capabilities. For example, when a student becomes certified as an Ultraceuticals Expert, the team takes photos and publishes a Spoke news post with the student’s testimonial to celebrate their achievement.

Results

“The feedback has been overwhelming,” said Vounnou. “The student body as a whole has really embraced it.”

At the LearnX Live 2017 Award Show in Sydney, UltraAcademy was awarded the prestigious Platinum LearnX Impact Award for Best Blended Learning Model 2017. The LearnX Impact Awards recognize and reward individuals, teams, and organizations who have used learning and supporting technologies to deliver value and significantly impact employee performance and business results. Previous winners of the Best Blended Learning Model category include Harvard Business School, National Australia Bank (NAB), and Medibank.

“It’s a delight to have this kind of success,” Vounnou said. “My passion was to use this LMS and the content inside of it to empower people to get better at what they do and help businesses thrive as a result.”

“Working with Heather [Vounnou] has been a joy because of her intelligent feedback on our platform. Ultraceuticals has helped us continue to innovate by challenging us to improve the way Spoke delivers training and ultimately helps people learn,” Spoke Account Manager Kiersten Hoffman said.

Meet Spoke®

Spoke is the modern social learning management system that combines training, communication, collaboration, and gamification to help you train, engage, and reward your teams. To learn more, watch our Meet Spoke video or request a demo.