Product Knowledge Training

Go beyond the specs.

Confidently describe and recommend your solutions

Product training isn’t keeping up with modern sales teams. It overloads people with tech jargon, product options, and buzzwords. Benefits are buried, and it’s not clear how to effectively take that knowledge and use it to win customers. It’s no wonder employees say their product knowledge training is a waste of time.

Product Training: Redefined

Your team will look forward to product training with Unboxed!

Easier to Understand & Apply

We incorporate real-world scenarios and specific, realistic “words that work.” Contextual training content resonates better with people and makes it easier for them to apply what they learn when they’re with customers.

Doesn't cause learner fatigue

45-minute courses are ineffective. Learners tune out and they don’t retain much information, if any. We make content in bite-sized modules, so training is quick to take and easy to understand and remember.

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compelling content

Product training is notoriously boring. We flip the script and hook learners with content that’s fast-paced, conversational, and weaves in smart humor.

On-demand access

We work mobile-first. Our product training looks and works great on any device so learners can take their training where and when they need it.

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ongoing practice & application

Use it or lose it. To be their best, team members need ongoing reinforcement and practice. We deliver just-in-time refresher training to keep their product knowledge current. Combined with fast-paced games and activities, employees can practice and build their product positioning skills.

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rapid response

We know how critical it is to get new information to the field fast. We’re nimble and scrappy, and can deliver training quickly to keep your team up to date.

Product Training Topics

Our custom product training addresses topics like:

  • Product benefits and features
  • Product positioning
  • Competitive landscape

We deliver content in a variety of formats, including eLearning, interactive workbooks, and instructor-led training. We work with you to determine the best mix of modalities for your needs.

“Working with Unboxed has been phenomenal! We needed to create eLearning modules to help our sales reps master product knowledge. Unboxed produced content that was fun, engaging, and entertaining. Our pre- and post-test assessment scores show that the courses were effective in transferring knowledge. Way to go, Unboxed!” Learning and Development Specialist

HD Supply

Schedule A Demo

Reach out to set up a personal demo and see examples of our product training in action.